Ad . By clicking Next, you agree to the AXS.com Terms and Conditions. Unless otherwise stated as part of the purchase, any primary tickets (i.e. We will notify you by email if this box office collection is required. Privacy Policy. Delivery of the tickets shall be made in accordance with the Delivery of Tickets Section below. Despite one in four (26%) people assuming they can claim a refund from their insurer if they're advised not to travel due . I cannot access the Insurance company. AXS charged me 30% mark-up for the tickets I purchased during pre-sale then dropped the price. For tickets to events located in the United States, the Service is operated by AXS Group LLC. The Tickets Face Value equals: (i) the price of the Ticket plus any applicable listed shipping and insurance costs from you to the buyer, any markups and/or fees imposed only by the primary ticket seller, and any taxes which you are required to collect (collectively, the Sales Price) plus (ii) the Platform Fees as set forth in Section 12 and . Refund policies may vary depending on promoter, venue, state or local laws. User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Four in 10 (41%) consumers believe they will be covered if a national lockdown means the event cannot go ahead as planned, while a third (35%) assume they will be covered if the event cannot go ahead due to it taking place in a local lockdown area. A quarter (27%) also think they will be covered if they are told to self-isolate by the NHS Test and Trace app. The documented police or fire brigade report. If you bought tickets online or over the phone, you won't need to do a thing. There may be circumstances in which we make your tickets available for your collection at the box office of the venue at which the event will be held. A scan or clear photograph sent by email is acceptable. Holder hereby forever releases, waives, discharges and agrees not to sue AXS, Client, Anschutz Entertainment Group, Inc., any owner, manager, operator, or sponsor of the venue, any promoter, producer, or sponsors of the event, any leagues, teams, artists, advertisers or suppliers of the event, and their respective parents, subsidiaries, affiliates, owners, members, managers, directors, officers, past and present employees, volunteers, agents, representatives, successors and assigns (collectively, Releasees) for any known or unknown claims, losses, damages, liability, demands or actions incident to entering the venue and/or attending the event, whether such risks and dangers occur before, during, or after the event, including injury or death relating to COVID-19 or any other illness or injury that Holder may sustain while at the venue or related to attending the Event, regardless of whether caused by the negligence or other fault of Releasees or any third party (Claims). If I have XCover ticket insurance and miss an event, can I get a refund? T&Cs may apply.'. Here, we set the record straight on what different ticket insurance and guarantee policies cover, and explain how to get a refund if you can't attend an event due to coronavirus. Dollars. We and designated personnel of the applicable Client are authorized to perform any action on your behalf that you could otherwise perform if instructed by someone in possession of your account authorization information. Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. Request ID: 7a29b9b3cc1be708. Press J to jump to the feed. Finally, as a seller of tickets, you agree never to specify or include any of the following in connection with a listing on our Service: Generally, tickets can be transferred via mobile delivery from your AXS account to another person, unless our Client has prohibited transfer or resale and disclosed such prohibition during the checkout process on our Service, prior to completion of purchase. Date on which medical attention was first sought for illness/injury? Refunds will generally be issued if an event is canceled and not rescheduled, however, this is determined by our Clients, and not by AXS. We also give them access to 24/7, multilingual . If any Holder does not comply with any laws, mandates, health orders or directives, promoter or venue terms, conditions or rules, then the promoter or venue operator may refuse admission or require any Holder to leave the venue and you/Holder will not be entitled to a refund. If you elect not to consent to a search, you may be denied entry to the event without refund or other compensation. If they allow it, you'll get a refund. This content may be old or outdated. Travel insurance: which policies have the best covid cover? On receipt by us of payment from you, we will transfer the tickets to you, subject to this Agreement, our Terms of Use and any specific terms and conditions of our Client. Are AXS Premium tickets sold for every event? can reveal. See below for additional terms and conditions related to your purchase, including those in Event Cancellations/Postponements, below. Help us help you quicker by coming with your mobile ticket ready to be scanned. axs qr code for multiple tickets - veracitylogic.com Holder must possess a ticket to enter the property or venue listed on the ticket. Pier Insurance Managed Services Limited are authorised and regulated by the Financial Conduct Authority with registration number 311798. If the tickets are limited as described in, If there is an error in the pricing of a ticket offered for sale through our Service, we may cancel any listing, transfer and/or transaction all as more fully described in. AXS has cancelled the ATP finals at the O2 in November 2020, because of COVID. For more information, please see our Information sent to the email address you provide will be deemed to be delivered to you, regardless whether you check your email, provide an incorrect address, or if the message is marked as junk or spam., Assumption of Risk, Waiver & Limitation of Liability. If a customer does not complete their purchase, previously locked tickets and/or parking rights are released and made available for purchase. She also helped out with another refund I needed and was so quick. cristina ferrare illness; esicoo smart plug troubleshooting; sun country boarding zones; zatarain's dirty rice without meat; getting punched in the stomach effects By using a ticket to enter the event listed on the ticket the holder of the ticket agrees to the terms stated in this Agreement on behalf of themselves and any accompanying minor (collectively Holder). Have you tried to make a refund by clicking on the refund option? Please read this Agreement carefully, because it is a contract that affects your legal rights. In these cases, customer service will attempt to contact you, using the information we have on file. You are viewing the PayPal Community Archives. Please note that further documentation may be required following our review. Klicka hr fr att kontakta oss. Please note: The account holder is liable for bank charges levied by the receiving bank. AXS refusing to refund ticket cancelation insurance - PayPal Community In order to collect your tickets at the box office, you will be asked for order confirmation, proof of identity and the Payment Method used for the transaction. email from them: "Thank you for contacting AXS. Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. It's available for 2 of the 3 formulas of AXA single trip insurance, but also for multi-trip insurance and student insurance. Occasionally making progress only to be timed out. Reporting Fraud - AXS Help Center Why did the injury/illness prevent this person from attending the Event/Part(s) of the Package? Contact your ticket seller - primary ticket sellers should offer you a refund if an event is cancelled or postponed due to coronavirus. But looking at the terms and conditions of Festicket's guarantee provider, Booking Protect, you'll find that you're only entitled to a refund if you or someone in your household tests positive for coronavirus - not if you're told to self-isolate, or if you can't travel due to local restrictions in your area, or if the event can't go ahead due to lockdown rules. Pick your exact se. We'll let you know the event is canceled and automatically refund your order (except the delivery fees) to the same card used for purchase. When you buy a ticket listed on the Service as a resale ticket, you are buying directly from the seller of that ticket. Buying Tickets - AXS Help Center Where I have submitted health data about other people, I have made those people aware of how TicketPlan will use their health data and they have explicitly consented to this. I realised I was too late for the standard entry tickets, as they had all sold out. We all hate lines. As someone who just found out I can't go to Kcon right after getting tickets, I tried talking to customer service for both Paypal and AXS, and neither would budge. . 4 days ago. Submission of our own medical confirmation form is preferred, please download it here: medical form template. It doesn't apply to housemates who aren't family members or due to attend the event. We understand that these things can take time, so you can apply for a refund once you have this information, even if the event has passed. Because we do not guarantee the authenticity of tickets purchased from any non-authorized third-party reseller (such as brokers or individuals), we recommend that you purchase tickets directly through AXS, our Client, authorized partners or from the venue box office to ensure ticket authenticity. To upload documents to your account, sign in to drivers.uber.com to visit your dashboard OR follow these steps in the Driver app: 1. The original advice from the armed forces giving advice to travel at short notice for military service. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Check your insurance if you have it - you might be able to make a claim if you've tested positive for coronavirus or need to self-isolate. The event is copyrighted, and Holder agrees not to transmit, distribute or sell (or aid in such activity), in any media now or hereafter existing, any description, account, picture, video, audio or other form of exploitation or reproduction of the event without Releasees written consent. Usaa Insurance Binder Request - All Insurance FAQ Website by Phuse Media - Web Design Essex, Who did you purchased the tickets from (Retailer), Cost of tickets (amount you are requesting a refund for). Besk vr hjlpsida fr mer hjlp och support. Nachwuchsfhrungskrfte Vertrieb fr die DEVK Regionaldirektion Region follow our steps to get a refund from a ticket seller. Cookie Notice E-mail address is required to create an account. . In most instances, tickets delivered via mobile delivery to your AXS account will not incur a delivery charge. Occasionally, we receive incorrect billing or Payment Method information for an order that can delay processing and delivery. On one occasion I got as far as selecting the insurance. WARNING: COVID-19 is an extremely contagious disease that can lead to severe illness and death. Honestly this post makes me feel better though, thank you lol. Its for one of the Hyde Park British Summer Time concerts. For the best experience on AXS.com please consider upgrading to one of the following: If you are still having issues, please contact support at [emailprotected]. For all tickets purchased from 3 rd February 2020 Please visit XCover for full details about making a claim or an enquiry. AXS Concert Tickets & Allianz TIcket Insurance : r/Music - reddit . To help us process your application quickly, please share as much information with us as possible and attach supporting documents. DE This means that our Clients have given us authority to conclude a sale of tickets to a buyer for the tickets that they have chosen to list for sale. Price and availability of any ticket, product or service on the Service are subject to change without notice. Just give the combo lock and your mobile ticket to one of us and we'll scan you out and hand you a $10 bill. Please make sure to review the terms and conditions that you will find on these third-party sites. The original invitation must be dated so that we can see when it was received, the date you are instructed to attend and detail the name of the person(s) required to attend. You will also be entering into a separate contract with the buyer, allowing us to transfer your tickets and the corresponding tickets to them. If not attending the event /part(s) of package with you please indicate their relationship to you, When was medical advice/treatment first sought for the medical condition causing death, Unexpected disruption of public transport, Please give details of the cause of the disruption and how your journey was affected, If necessary/appropriate, please provide additional details in relation to the documentary evidence attached, (including covid-19 and pregnancy-related requests). We act on your behalf, as seller, when listing or reselling tickets. AXA trip cancellation insurance is a non-expensive option to add to the cost of your trip. The partial refund was completed early August 2020. Also, if you find out you cannot attend, there are ways to resell your tickets online up to 3 business days prior to the event taking place, either through LiveNation or VividSeats. If tickets are mailed, they will be sent to the address provided by the purchaser at the time of purchase. You should base your purchase decision solely on the information provided. Terms, conditions, and exclusions apply. . In submitting this form, I declare that the information I am providing is true to the best of my knowledge and that I have attached all required documents for my application to be assessed. If you are unable to find tickets or parking rights, please check back again. If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. Every time I go to buy tickets for a show and I see that the only way to get them is through AXS, my stomach drops. Sorry Peter Kay, much as I love you, my 750 is going elsewhere. For tickets to events located in Canada, the Service is provided by AXS Group Canada. If you paid by credit card it may be possible in certain circumstances to. If I have XCover ticket insurance and miss an event, can I get a refund? Certain maximum resale premiums and restrictions may apply in some states and you understand that complying with laws is your responsibility and we are not responsible for providing legal advice regarding resale or pricing of tickets. What is Allianz Global Assistance Event Ticket Protector Insurance? Tickets purchased for an event during multiple online sessions on the Service may be totaled to ensure that any limitations imposed by the Client is not exceeded. The refund will be issued to the Payment Method on file. Why you might ask? Besk vr hjlpsida fr mer hjlp och support. Hello Reddit users, fairly new to this app and still trying to get used to it but I thought Id come on here for some advice. You will be advised of any such limits during the purchase process, or by a system limitation on the number of tickets you may purchase during your online session. To create an account, we require both personal and vehicle documents, such as a valid driver's license, vehicle registration, and proof of insurance. All attendees must conduct themselves properly at an event. We act on behalf of a seller (our Client) when selling Primary tickets. Yes - If customer is prevented from attending because of a government mandate, this is covered. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. BUY THE PERFECT TICKETS Front row or on the aisle? (United Kingdom) Cover applies if an immediate family member or a member of the booking party tests positive. By providing payment details and choosing to complete the checkout process on our Service, you are agreeing for us to debit or authorize payment for the transaction via the Payment Method provided. If you sell or transfer tickets, you are responsible for ensuring that your transactions do not violate any applicable law, or any rules or restrictions placed on the ticket and disclosed to you at the time of purchase. In certain circumstances, we have the right to cancel a transaction without notice and return the tickets to our Client or to the person who held the tickets prior to the completion of the transaction. Reply from AXS UK. We recommend that you review the official terms and conditions and other rules of each event and venue to which you hold tickets. Name of the person who suffered the injury/illness, If this person was not attending the event/parts of package please indicate their relationship to each ticketholder. I agree to the use of my data submitted as part of this reimbursement application being used in accordance with the Yes - if you can provide evidence you can't attend in line with its T&Cs e.g.
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