The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. Great experience :). -Kate. Now my daughter has no dress for homecoming and we are scrambling. My item did not arrive in the alotted time it was supposed to with NO communication from the company. Thanks for your feedback. Distraught in Australia, she takes comfort in her friends' happiness and turns her sights onto the surfer (and best friend's brother) Nathan. Hi Matilde, 480 York St, York, ME 03909-1533 +1 207-363-5119 Website Menu. This site promises to ship an item by a certain date. These government-sponsored enterprises provide more than $7.3 trillion in funding for the U.S. mortgage markets and financial institutions. It fits exactly to measurements specified in the skirt section for sure! Thanks for your feedback. Her level of customer service was fabulous. We'd love to find a resolution You can email us at resolution@lucyinthesky.email for further assistance. what is the average shipping time? I ordered my dress september 13 it's now october 1. is it supposed to take this long? Thanks for your feedback. See actions taken by the people who manage and post content. Hi Sonam, Thanks for your feedback. Lucy in the Sky Liverpool Claimed Review Save Share 333 reviews #16 of 1,353 Restaurants in Liverpool Cafe British Vegetarian Friendly Exchange Street East Unit 2, Imperial Court, Liverpool L2 3PQ England +44 151 236 9447 Website Open now : 09:00 AM - 3:30 PM COVID-19 update: See the added health and safety measures this property is taking. If you order multiple styles with different delivery dates, they may ship separately. Please contact us via Live Chat for 24 hour customer care. Thanks for your feedback. | Read 5,961-5,980 Reviews out of 6,593 People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. I emailed on 9/16 noone has contacted me. Please note we cannot ship express orders to University/PO Boxes. Products used:Dresses- tried to use but material was see through and sizes incony, Hi KA, Normally, I don't like ordering online because of how hard it is to return stuff but this was super easy! But, not to worrythey charge your credit card as soon as you make the order. If your order is older than 14 days, you will see an option under your Order History in the My Account tab to cancel your order. Be careful of ordering something for a particular occasion. HOW DO I CHECK DELIVERY STATUS OF MY ORDER? I HAVE NOT RECEIVED MY ORDER. Tip for consumers:NO REFUNDS! We'll send her your regards! We are a 100% United States based company registered in California, and we process tens of thousands of orders on a regular basis. -Kate. It is an eligible payment method for all U.S orders over $35. So glad we were able to help! They take your money and hope you forgot about the order because they'll never say anything unless you reach out, Hi Colleen, there is a dress i like but it is all out of stock. Hi Mandy, Lucy has a story. Feel free to reach out to us at resolution@lucyinthesky.email if you have any other questions:) Overnight orders shipped Friday will be delivered Monday. Lucy in the Sky has a consumer rating of 2.83 stars from 1,066 reviews indicating that most customers are generally dissatisfied with their purchases. For international orders, any taxes or customs fees are the responsibility of the recipient. Number of comments: 0 Shipping I need to change my address or order, how do I do this? Shop Lucy in the Sky We have Live Chat and Email available for any questions or concerns. Technical support. We provide these companies with only the information they need to perform their services and work closely with them to ensure that your privacy is respected and protected. You will see an option to automatically apply any store credit you have available on the Payment section of the checkout page. What is the Lucy in the Sky customer service email? Yet Lucy in the Sky refuses to give a refund. Please email us at resolution@lucyinthesky.email so we can assist you further. My opinion of your service stands.I ordered the same dress in 2 sizes due to my daughters turnabout a 2 weeks away. If you have not received your order by the end of your delivery timeframe, we'd suggest following the steps below as they are solving the majority of delivery issues: - Check again the email you received from us regarding your specific shipping information. You would have received multiple shipping notifications if this is the case. There are no fees if you pay on time. Dispatch times may vary according to availability and subject to any delays resulting from postal delays for which we will not be responsible. The monies received upon the debiting of your card shall be treated as a deposit against the value of the goods you wish to purchase. Unfortunately many people fall for their intentionally obtuse return policy, but from someone who had a valid return, it took over a month to get my refund returned to my credit card, and I only received it then because I reached out to support multiple times. What is the Lucy in the Sky Return Policy? Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. 7) A group called John Fred and his Playboy Band had a #1 hit in 1968 with "Judy In Disguise (with Glasses)," a song that was a parody of "Lucy.". this was for a very special event and now i have no outfit and no resolution to this. We want to make sure this is refunded immediately. Tip for consumers:Do not order from themif u feel like u have to atleast use PayPal when checking out so when u dont receive ur dress PayPal will return ur money after waiting months from original purchase date. Don't waste your time here! However, our order arrived two days late and was not usable, therefore, for my daughter's graduation. Tip for consumers:Absolutely no refunds unless it arrived damaged. A store credit is automatically applied to an account attached to the email used for an order. Hi Veena, Thanks for your feedback. It is an eligible payment method for all U.S orders over $35. Lucy in the Sky is a popular online clothing company that specializes in dresses for young adult women for special occasions. We are not doing wholesale at this time. Check out what 6,964 people have written so far, and share your own experience. I was so disappointed in the quality. I'm dealing with their customer service right now and they are so rude and unprofessional, Hi Talia, Thanks for your feedback. For more specific information or any delivery concerns for any International Orders, you can reach DHL GlobalMail Customer Service below: Email: https://webtrack.dhlglobalmail.com/help/contact?country=US, For any other concerns, you can reach out to us at shop@lucyinthesky.email. We're sorry to hear about your disappointment with our return policy. Since Sky contact numbers change every time you look at the Sky help pages, you can call the general Sky customer service number 0333 7591 018 which is open Monday to Sunday from 8.30am to 11.30pm. 1860 500 6633 is Tata Sky WhatsApp customer care number. Sky Ireland Contact Numbers & Customer Service Tips - Selectra If you're having problems with your Sky/ Yahoo email account, then phone us on 03442 411 653 for help. Her father has died in Ohio and she needs a place to stay before going off to college in the fall. -Kate, Best part is, I still see ads on Instagram for this item which isn't even available. Any orders cancelled within 14 days of being placed can be cancelled for store credit. Contact BT. United States. I was never updated or contacted. Call costs from other providers will vary. The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Hi Kim, - Kate. If you are in between sizes, we would generally suggest to order a size up. For my troubles, I've been offered a $25 store credit. Do you agree with Lucy in the Sky's 4-star rating? They said they will refund me within 10 days without any explainations for their lateness. . Save. Products used:None, I never received them. Registered: 04-01-2009. on 10-08-2013 09:47. Hi Natalie, Please read the product description of each item carefully before purchasing. Business Profile Lucy In The Sky, Inc Online Retailer Contact Information 748 S Main St Los Angeles, CA 90014-2013 Get Directions Visit Website (213) 278-0968 Average of 282 Customer Reviews. Website: lucyinthesky.com/shop Location: 1200 Wall Street, Floor 2, Los Angeles, California, 90015, USA Industry: Clothing Store Owner: Victor Sayeg Email: shop@lucyinthesky.email Trust Score: Good Social Media: Instagram & Facebook Advantages Lucy in the Sky is one of the most popular prom shops among young, stylish women. Do you agree with Lucy in the Sky's 4-star rating? This page was last edited on 12 October 2022, at 14:56 (UTC). How often does the website restock? The standard length of our dresses measure approximately 31 inches for size small, measuring from the top of your shoulder. Search Full List of Executives. You can also visit this article for more information on getting support! . WHAT INFORMATION DO WE SHARE WITH OTHERS? In the unfortunate situation that a style is faulty or any other similar issues, we we would give you the option of store credit, an original payment refund or the reimbursement of any repair costs. Thanks for your feedback. Consumers complaining about Lucy in the Sky most frequently mention customer service, store credit and phone number problems.Lucy in the Sky ranks 92nd among Women's Clothing sites. Not worth the hassle and loss of money. Save ur money and timego to windsor insteadur going to end up there regardless. -Kate. Our Website is not intended for use by children under the age of 14, and we will not knowingly collect any information from any person below the age of 14. If you're reaching out to us regarding an order, please have your Order ID in your message. Please email us at resolution@lucyinthesky.email. Please email us at resolution@lucyinthesky.email so that we can better assist you! We may also share information with companies assisting in fraud protection or investigation. Your card will be debited immediately upon authorization being received. We ask for your name, telephone number, home address, email address and age forcompetitions, prizedraws, or newsletter sign ups. I had to do a charge back from my credit card company to get my refund back. -Kate. You agree to indemnify, defend and hold harmless www.lucyinthesky.com, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service. Lucy In The Sky Midi Dress - Black - Alice. Designed in Los Angeles - New Arrivals Weekly. Our cut-off for same-day express shipping is 1pm Pacific Time. All orders are subject to availability and confirmation of the order price. 03337591728. We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know at shop@lucyinthesky.email if you have any complaints or comments. The first time it was cancelled altogether. The cost of foreign products and services may fluctuate. The customer service and chat support feature here is great and really easy to use. Key Employees of Lucy In The SKY. I had an issue with my dress being see through and needed a replacement soon for an event. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of www.lucyinthesky.com. Ordered a dress for my daughter homecoming and it NEVER came. Our small is generally the equivalent of a US Size 2. Made and Designed in Los Angeles - Shop now at www.lucyinthesky.com They weren't rude per se, but they were deeply unhelpful. This privacy policy sets out how Lucy in the Sky, Inc. uses and protects any information that you give Lucy in the Sky, Inc when you use this website. There are a number of Sky departments, and you can usually make your way to the right one through the main customer services contact number which is 0333 7591 310. Please let us know if we can help any further. Lucy In The Sky Login - corkery.hedbergandson.com Lucy in the Sky Reviews - 1,067 Reviews of Lucyinthesky.com - Sitejabber Direct number; Sky Freephone customer services: 0800 151 2747: Alternative free telephone number: 0844 800 0040: Main 0344 number: 03442 411 653: Alternative Lo-call number: . Order from a different boutique. | Read 181-200 Reviews out of 6,679 -Kate Sarika Pramod 1 review US 3 days ago Great experience! Shipping was supposed to be 5 business days. Please email us at resolution@lucyinthesky.email if anything else. This is the only time I ever have ordered something online when the seller would only give store credit. Lucy In The Sky Reviews: Should You Try It? | ClothedUp What Is Lucy in the Sky? DO NOT BUY FROM THEM. I would never hesitate to order again given this fabulous experience I just had, Casandra M was extremely helpful and quick! Customer Service number - O2 Community If a new order is needed urgently, we can issue the store credit in advance once the package has been dropped off to USPS and the tracking has been scanned in. You may store, print and display the content supplied solely for your own personal use. This cost is not covered or charged by us and is the responsibility of the recipient, and we'd suggest contacting the relevant local authorities to confirm any potential additional charges. I know it's still only Nov. 15 but I do not think this dress is coming. We're so sorry to hear issues with your order. There was an error with the shipping option which meant it would take longer than the date i was shown.The agent was polite and professional and pointed out my mistake on the payment page. This store has a great selection of dresses but unfortunately 1/3 of the dresses I've ordered was not what I expected based on the photo. For more specific information or any delivery concerns for any U.S Orders, you can reach USPS Customer Service below: Email: https://www.fedex.com/en-us/customer-support.html. Email: shop@lucyinthesky.email - replies within 24 business hours. Check out what 6,864 people have written so far, and share your own experience. I never got any notification from them that my dresses would be late or anything. You're better off getting your dresses from Shein cheaper, higher quality and at least give refunds. Customers have had difficulties with returning items as well as receiving items (plus, they only offer store credit for returns). The woman who emailed me back gave no explanation to why my dresses didn't come and only told me that she cancelled my order. I am doubtful now the dress will come in time (or ever) for my event. -Kate. You should check this page regularly to take notice of any changes we may have made to the Terms of Service. , over 6 weeks. Is Lucy In The Sky Legit & Ethical? Is It Really Trustworthy? (2022) Unless expressly stated to the contrary to the fullest extent permitted by law, Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with, You agree to indemnify, defend and hold harmless, The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and. We're sorry to hear about your issues with our return policy. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. Facebook is showing information to help you better understand the purpose of a Page. Were almost out of time and do not have a back up plan. However, this is out of over three hundred reviews. allows you to receive photos from your camera directly to your smartphone or. Our privacy policy, which sets out how we will use your information. Store credit refunds are processed within 3 to 4 weeks of your return being received, due to Covid delays; and are valid for 12 months from the issue date. Unfortunately after an order has shipped with USPS we cannot update a shipping address. -Kate. -Kate. Your use of the Linked Sites will be subject to the terms of use and service contained within each such site. Lucy In The SKY: Employee Directory | ZoomInfo.com -Kate. In assessing your request for goods or services, we may use your information for the purposes of the prevention and detection of fraud. This company responds to reviews on average within 5 days. Sky Customer Service Telephone Numbers - Digital Plans Yes, the one dress I never received was . I am beyond disappointed in this company and its respect for its customers. LOVE THIS COMPANY Date of experience: February 23, 2023 Advertisement Rabene 1 review AE 4 days ago When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. Just enclose your order details in your return package and send it back to our Return Address below: LUCY IN THE SKY All orders ship out of Los Angeles, we design all of our styles in-house. Lucy in the Sky is an arty mess that is trying so hard to say something profound but loses the very appeal of its source material. BROADBAND. My daughter ordered a dress on 9/11; it was supposed to arrive on 10/5. Lucy In the Sky does not provide a direct phone number to contact the company, making it difficult to communicate with customer service when all the emails you receive are automated. For further information, please visithttps://help.afterpay.com/hc/en-au/. Additional information is available at www.FHFA.gov, on Twitter, @FHFA, YouTube, Facebook, and LinkedIn. Caveat emptor. We're so sorry to hear about the order. We'd love to find a resolution due to this issue. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Thanks for your feedback. Please email us at resolution@lucyinthesky.email if anything else. Los Angeles, California Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky -Kate, it was my first time ordering from Lucy in the sky. I placed an order for a dress on march 26. i have been trying to call and no one answers the phone. Please reach out to us for the advanced credit prior to making a new order! Needed it for Feb 25th. Did all refunds go to store credit or were some people able to get a full proper refund? CABLE TV. We want to make sure that this refund goes through immediately. These companies are prohibited by contract from using this information for their own marketing purposes or from sharing this information with anyone other than Lucy in the Sky, Inc. We may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. The best things about working as a Sales Advisor at Sky Leeds, with Lucy September 9, 2021 / in Contact Centre & Operations / by jhawkins2. Our demand recently has picked up far quicker than expected - we expect to start restocking all styles as per usual within the next 7 days. Please email us at resolution@lucyinthesky.email so we can look into this for you. I don't think you got it! We have a range of ways to get in touch for new and existing customers. Lucy in the Sky, Inc is committed to ensuring that your privacy is protected. Gain trust and grow your business with customer reviews, Made and Designed in Los Angeles - New Arrivals Weekly. Great customer service. I chatted with Maria D. about my order and she was extremely helpful and answered my questions promptly and clearly. Hi KM, If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. Luckily I was able to return it and get store credit pretty quickly. All international orders are shipped with DHL International Packet Plus. We're so sorry to hear about the order. I will never buy from them and also inform all of my daughters friends at school to not buy from their site. The package was never opened -- and sent back immediately. We're so sorry to hear that your order had quality issues. https://www.lucyinthesky.com/shop/index.php?route=account/login. -Kate. Hi! You can only email and live chat with them. -Kate. This isn't a real company. Again, reach out to us at resolution@lucyinthesky.email and we'll follow this up:) We may obtain information about your usage of our Website to help us develop and improve it further through online surveys and other requests. I am very disappointed as will now have to cancel and wait for our money, which sounds like from reviews takes awhile. Really bad. This document governs your relationship with, This Website may contain links to other websites (the "Linked Sites"), which are not operated by, You must not misuse this Website. If you had a faulty style/quality issue- you just need to send us a photo of the issue and we can find a resolution. Breaching this provision would constitute a criminal offense and www.lucyinthesky.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them. Order took over 2-4 weeks to be delivered. These numbers are generally staffed between the hours of 7 am to 11 pm every day. International shipping is free worldwide over US$50 (not including taxes or customs fees) and US$6.90 for orders under US$50. We're having delays in our customer service trying to get to each email, we would love to assist you with your order. The stated ship times cannot be altered with the delivery method. I am so disappointed and will NEVER ORDER AGAIN! Horrible return policy. Chat is only option and that takes hours to even get a chat representative. Any orders which are returned to sender will be processed for store credit as per the return policy on our website. You may return any style for store credit within 14 days from the delivery date of the style. Lucy in the sky is a great company from products to customer service I am always satisfied. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person's proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as "spam"; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Please email us at resolution@lucyinthesky.email so we can assist you sooner.
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